Frequently Asked Questions

When should my child have their first eye examination?

The College of Optometrists recommends that children have their first eye exam at six months, followed by another at three years, and annual check-ups thereafter. Early detection of vision issues is crucial. If there are signs like a family history of eye conditions, medical concerns, or a white pupil, seek an optometrist sooner.

Watch for indicators of vision problems, such as:

  • Bumping into objects
  • Frequent squinting or eye rubbing
  • Tilting their head to see better
  • Complaining of blurred vision or headaches
  • An eye turn or unusual redness/discharge

Early exams can prevent permanent vision loss, and timely interventions like glasses or patching therapy can often reverse issues. Children don’t need to read letters for an exam; optometrists can use pictures and assess non-verbal children as well. Prioritizing eye health is essential for your child’s overall development and well-being.

When is an eye examination covered by OHIP?

Eye examinations are covered by OHIP under the following conditions:

  • Annually for individuals aged 0-19.
  • Every 18 months for those 65+, or annually for medically eligible seniors.
  • Annually for individuals with specific medical conditions (e.g., diabetes, glaucoma, macular degeneration) or if they have an acute or chronically progressive ocular condition.

Additional visits may be covered for patients requiring more frequent assessments, or for eye injuries or infections.

Can claims be submitted online?

For your convenience, our friendly staff is happy to submit your insurance claims electronically on your behalf. This ensures a smoother process and helps you get reimbursed faster!

What are your payment options?
Are you accepting new patients?

We’re always looking for new patients! If you’re interested in joining us, call today at 905-457-4700. We look forward to welcoming you!

Call Today! 905-457-4700

Do you accommodate special needs?

We’re accessible! 

Our facility is equipped to accommodate individuals with special needs. For more details, please call us to speak with a helpful staff member. We’re here to assist you!

When are you moving?

As of December 23rd, 2024, iSmile Optometry Centre will be seeing patients at our new location at 370 Main St. N.

Where are you moving?
In Kingspoint Plaza, at 370 Main St. N. (closest intersection is Main and Vodden). Our office is between Goodlife Fitness and Kumon, and nearby EuroMax Foods.

Request an Appointment Today!

Please fill out the form below, indicating your preferred appointment date and time, and the reason for your visit.

One of our friendly staff members will contact you during our office hours to confirm your appointment.

Location & Hours

Office Hours

Monday: 8:30am - 7:00pm

Tuesday: 8:30am - 5:30pm

Wednesday: 8:30am - 5:30pm

Thursday: 8:30am - 8:30pm

Friday: 8:30am - 5:30pm

Saturday: 8:30am - 1:00pm

Sunday: closed